DD fail

[CharlieMon]

I saw this on a face book page and thought poor buggers. I know, I've been in similar situations. It can be a real trial and error when getting to pick and know the right gear for you cause there's nothing worse that being away from civilisation (as I try to be as often as poss) and having to do a McGiver to stay of the wet ground 😞

[CharlieMon]

[Si Glasgow]

I've heard this recently though mine have been ok but using hennessy ones now

[kermit67]

it does happen happened to a set I made there are several causes weak spot in the webbing where they swop out threads or just general wear & tear on the set I made id guess a weak spot in the webbing I just sent out a replacement set free of charge which are working great its like anything man made it can & often does break usually just when you need it most lol

[Diamond Dave]

I had the same problem this weekend. The straps just pulled apart. It was only the second time of using the hammock?

[Steve B.]

I had the same problem this weekend. The straps just pulled apart. It was only the second time of using the hammock?

Dave's strap below.

[Diamond Dave]

Had quality communications with DD today regarding this problem and I must say they have responded magnificently. This type of customer service is why I continue to buy their products. Well done DD...

[Steve B.]

Thats good to hear Dave.

[Paulm]

Glad you've sorted something out with DD Dave, could easily have left you seriously injured, glad that wasn't the case at the weekend !

Cheers, Paul

[HammockForum]

I had the same problem this weekend. The straps just pulled apart. It was only the second time of using the hammock?

I've just looked at the picture of the break, Dave. Is that the middle of the strap or where it's stiched? Apologies but I'm viewing on a phone at the minute.

[Diamond Dave]

I've just looked at the picture of the break, Dave. Is that the middle of the strap or where it's stiched? Apologies but I'm viewing on a phone at the minute.

The break was in the middle of the strap between the strap around the tree and the Marlin Spike Hitch. With these straps DD have amended their video to advise hammockists not to use the Marlin Spike Hitch on these straps but, they are introducing a new strap.

[hammock_man]

Just in case any one new to DD hardware is reading. I have 4 over the years and never had a failure on hammock, huggers, stiching or anything.

[Steve B.]

Just in case any one new to DD hardware is reading. I have 4 over the years and never had a failure on hammock, huggers, stiching or anything.

Absolutely.................I've had sterling service and gear from DD as I'm sure most of us have and it's been faultless, I was using some DD gear last weekend also..................and it sounds like DD are addressing any issue so top marks.

[Diamond Dave]

I have been having DD gear now for over 10 years and I have always
been very pleased with their gear, but like most companies they do have problems from time to time, but I must state that when they do have a problem they react and sort the problem immediately which is magnificent. It's not having a problem it's how it is handled and Nick and Penny have always come out very professionally in this area.

[TobyH]

Glad to hear you got it all sorted out Dave, I hope the shoulder is better.